SHIPPING AND DELIVERY
Because we value prospective customers from all over the world, we are proud to offer international shipping services that currently operate in over 200 countries and islands world wide.* While our shipping service is FREE, it is important that you take the time out to read our FULL shipping policy prior to making your purchase.
For example, as a Prepare FOUR valued customer living within US, you get to enjoy the exceptional service of purchasing MADE IN USA high quality products that are packaged by hand, shipped from (w/in 3-5 Business Days), manufactured and distributed within the U.S., with a FAST, reliable, FREE SHIPPING service, and a NO MINIMUM PURCHASE policy that requires no additional fees.
To receive your packages quicker, WHEREVER APPLICABLE, United States buyers, click to HIGHLIGHT the "SHIPS FROM" USA option. European buyers, please click the "SHIPS FROM" option to HIGHLIGHT the country of your choice (this accommodates and expedites your shipment to be delivered from the pertinent region that is much closer to your area).
Keep in mind that some imported products may have longer delivery times than others depending on the supplier's warehouse location. Unless it is noted otherwise (within the product's description) and/or unless the "SHIPS FROM USA” option is available, please be aware (prior to placing your order) that some imported products might have a delivery time of 14-21 business days or longer during an impending crisis or disaster. This does not include unexpected delays due to worldwide holidays. For example, items that ship from Asia during their Chinese New Year may take up to 21 business days between FEBRUARY 4 to 20.
*While our store offers the luxury of purchasing products from all over the world-at affordable prices-with WORLDWIDE FREE SHIPPING, we fully understand that delivery times within this context may not be suitable for anyone with an urgent or immediate type of survival planning. That is why we would like to keep you fully informed before you make your purchases.
We are working hard to meet all of our customer's needs. Nothing means more to us than bringing our customers great value and friendly service. For this reason, we offer a no-nonsense, transparent shipping policy with no gimmicks (stating an item is “free” then charging you with an outrageous shipping fee-per item-during checkout). We believe you deserve honesty and a transparent way of doing business. That is why we price our items at an affordable price with a lower profit margin to help pay for the cost of shipping ourselves. As a Prepare FOUR valued customer, we are happy to always offer you exceptional service.
For more information, click the “Shipping” TAB (in the above Top Menu of our Home Page). We will continue to strive and meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Imported products from warehouses overseas will be shipped by ePacket or EMS depending on the weight and size of the product. Products shipped from our US warehouses are shipped through USPS. For more information, click the “Shipping” TAB (in Home Page, Top Menu). Then, scroll to Tracking Info.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. No minimum purchase is required. This means you can purchase an item for as low as $2 and pay no shipping. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will notify you and let you know.
What about customs?
Once the item has shipped, WE ARE NOT RESPONSIBLE FOR ANY CUSTOM FEES. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive at your country.
How long does shipping take?
Shipping time varies by location and country holidays. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-10 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Mexico, Central America, South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This does not include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time (not including 2-5 days processing time) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item UNOPENED. Otherwise, the shipping cost will be at your expense.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of preparefour (i.e. not cleared by customs, delayed by a natural disaster or a country's holiday season).
- Other exceptional circumstances outside the control of preparefour.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Omg just beautiful
I like this product! Shipping is very fast! Quality super!
looks exactly how it described, good quality, will buy order from here again
Great for camping. Very strong and sturdy.
Great product for the price. Compact and sturdy. Comes in handy when camping or stuck in wildernesses.
I was a bit skeptical when I ordered this but when I unboxed it, I was shocked at the quality of it! We will be using this entire tool while camping and hiking. It packs easy with all of it's multiple tools with it.
Great camping/compact shovel. Very sturdy. The accessories are good and the shovel itself is great. I Would have given it 5 stars. I am impressed with the shovel, overly thrilled with the other accessories (knife, fire striker)
I love this little shovel. Its compact like many other, but i like i change the length, i took the shovel out to the garden and played with it. It works wonderfully, it chops, and cuts. Im putting it the vehicle and will be using it camping
This shovel is awesome for the price I've used everything and no complaints
Okay, so overall this product met my expectations. I wanted something durable, but not too expensive. I came across this particular product and liked what I saw. It comes with a pouch so it can be carried more conveniently. The only problem I found was the compass. The compass only works at a certain angle. I don’t know if it’s just a bad design, but I wouldn’t depend on it. I am overall happy though. I still haven’t taken it out, but I intend to put it to use soon.
We like outdoor and a lots of outdoor activities. This is a perfect tool for us to have. It very compact, Sturdiness, and convenient tool. Very useful for outdoor. Definitely will recommend.
I just recieved this this shovel so I can't attested for its functionality and durability. However I am impressed with its quality for its price! It all threads together snugly and will clearly be a useful and durable tool.
Bang for the buck on a multi-tools plus a shovel. Must have tool for camping. Everything fits snugly inside once assembled, no worries about missing something might comes handy. Very sturdy for what it is, thick enough to handle to heavy weight, possibly could use as a leverage too.
I was impressed with the overall product; it was lightweight, a lot sturdier than I expected, and very easy to assemble. I used it as a chopping tool for firewood while camping and it worked great! Thanks to the seller!
I bought this for my husband. He loves it. Its not that light but it is durable. The durability makes up for it being heavyweight. Would definitely purchase more
Seems legit has a good study feel to it could def be useful good length when together! Does really have multiple uses decent weight not to heavy if you’re gonna put it on ur tac bag overall decent product
This thing is heavy and is made like a tank. I’m not going to complain because it was built to last. I purchase this to use while out camping and hiking which this item might be too heavy for my backpack. Other than it weight, it’s a good product and does what is advertised.
This shovel can literally do everything! My husband has been wanting one and I am glad we got this one . It is made extremely well. Very sturdy. Not made of cheep materials. I highly recommend it.
This shovel is far sturdier than I imagined. While I probably would not add it to my backpack for hiking it is a great addition to the camping gear. Had decided to give it as a gift to my nephew but my husband insist we keep it. Great tool with valuable extras even for the car.
Bought to add to our camping gear. It's a great set. Very sturdy and well made. All the items fits into each other for one piece or can be used separately for multiple tools and it all fits into a bag that comes with the set that can be tethered to a backpack or nicely organized in a container.
Never know what you are missing until you get this shovel! It is so handy to have around the home. Seems to be very well constructed. It has so many hidden features. Versatile for garden and camping. I expect this to last me for many, many years.
This shovel is the perfect add on to any Jeep, truck, farm, or camping set up. There are so many tools with it and it all compacts very nicely. Love all of the tools and how well they screw in together to make a long shovel handle. Would recommend to anyone.
This is a pretty cool shovel! When I ordered it I was thinking it would be smaller than I expected, but it's a standard survival shovel size. The tools tucked away in the handle are super useful. I carry it to help with foraging, keep it in my truck (weekend camper) for odd jobs, and keep it around for bugout purposes. I'm pretty happy with it.
Revised review, moved from 3 stars to 5 stars. Good compact shovel. Knife is so well hidden I thought it wasnt included. After a few weeks and some use heard some rattling, opened her up and Knife. 5stars never leave home without it.
This thing is built to last!! The quality of it is so nice and it feels indestructible! All the tools inside are good quality and useful! It’s definitely worth it and I highly recommend! I love it! Just remember the knife is inside one of the pieces and you have to tap it out. Customer service is great!
I absolutely love it! I thought i wouldn't need it that much unless I was camping or shoveling..but, i used it a couple times already after just receiving it a few days ago for screwing a new cargo carrier together and the knife for cutting up thick card board for recycling.
Bought this thing for emergency for my bug out bag. Had it in the back of my jeep and just happened to get stuck in the snow right as a blizzard was blowing in. This thing was easy to put together and a absolute amazing tool in a pinch. It definitely saved my booty that day.
We were a little bummed that the bag it came with was black instead of camo but that's the worst thing we can say about it for now. Hubby put it together and played around with it. Now he can't wait until we go on our next ride to give it a try.
The product came quickly but is missing the top part of the handle. However, it appears to be a great product.
I love how compact it gets. I have not used it extensively yet but so far so good. It is indeed able to cut rope easily and dig a small fire pit. I will be buying one for every vehicle.
This is one of those purchases that you think is really cool and super awesome and you would be right. Really study, I like the weight to it. Its such a awesome tool to take camping or just you know, killing zombies, lol. It's really cool!
I'm surprised with how sturdy it feels. And water proof gaskets on each section is a nice touch. The knife is much smaller than it looks in the pictures, but still a useful tool. Thanks!
This little kit packs alot of different tools into one. If you are an outdoors person like I am, this is a must have. Perfect for camping, overlanding, off roading or anything in between. The quality and value can't be beat. This is a must have!
This survival tool is seriously awesome. It's easy to assemble and has multiple uses. I can start a fire using the Flint and dig a hole for the fire to sit in too. It's easy to assemble and great quality. It's nice and solid so it should have no problems holding up to whatever we subject it to, and for the price you can't beat it. Happy campers here
Product was as described it worked great. It was easy to take apart and little more difficult to put back together but once you learn how... it works great!
I saw this and it piqued my curiosity, so I figured since I can blow 40 bucks on dinner, I’d give it a shot. I was honestly surprised at the sturdiness of the handle and blade. Not too sure about the knife, it may get you out of a pinch once or twice, but I don’t really care about that, I’ve got my real knife and tools in the bug out bag already. But the actual shovel part itself I felt was definitely worth the money.
Got this for my brother who loves to camping. Such a cool gadget.. Although the mixed reviews had me torn - I decided to try for myself.. very happy I did, such an awesome gift idea.. he loves it, it’s sturdy durable and easy to use.. Ultimate survivors kit. Compact and easy to store away. Has come in handy many times already.. very happy with this purchase, worth the price!
Our family likes to go camping and hiking and I have to admit, Im drawn to multifunctional tools like this. This one possibly does more then I will ever need or use but it's nice to know the option is there. This tool is made out of a sturdy steel. It's lightweight enough it doesnt weigh down your backpack and weighs less then 2lbs. It measures 9 * 6.5 * 1.8 inches when folded up and extends to 29”.
This thing helped me survive my snowy camping trip. I was hammering stakes into the snow and taking them out when I was ready to leave. The blade is very sharp and does cut thru branches just like on the video. I don’t want to try and cut thru a brick because I want to keep it sharp. Whoever was talking crap about the carrying case is a moron. The carrying case was very well made and a very nice touch.
My trusty tri-fold shovel won't stay straight anymore, so I was in the market for a new shovel. I do a lot of dispersed camping and you know what that means! I dig a hole at least once a day. This shovel has been perfect so far - very sturdy and due to the rubber washers it stays solid when in use. I tried the farro rod (or flint and steel) and it makes a great spark. Overall, very decent product. Looks cool too.
So I've been watching these videos all the time and not by choice.lol. they looked incredible but like most things you see advertised online constantly is usually poor quality. This product I must say is really nice. Now that I've had it in my hands playing with it I feel as though I want to go camping and build stuff .lol. the tiny box it came in made me kinda laugh and think omg what's this. I guess I was expecting a box with a fully assembled tool in it. It was a nice surprise to see the sheath it comes with and how compact this thing can be. I can literally fold it and shorten it and put it in my glove box .
Bought this for a birthday present for my father. He loves his survival equipment and he didn't have a shovel for his backpack. He loves it.
This is a great all in one tool! I go fishing all the time and this is great for making your way through the wilderness. It’s great to find bait. Feels incredibly sturdy! I recommend it!
Here you see the shovel in its spear configuration. I'd say this is probably the most intimidating weapon configuration. The shovel itself has a blade on one side but it lacks intimidation because it just looks like an ordinary shovel. I think if you wielded the spear blade in self-defense you can avoid a confrontation altogether. Shy of them having a gun you would clearly have the reach advantage. The shovel has several other tricks up its sleeve in terms of hidden weaponry. As far as a shovel goes...well it does that too which was the original intent of this purchase.
Heavy duty! Don’t believe the bad reviews! Just don’t go crazy with the knife spear attachment. This thing has serious mass to it! It comes with a Phillips and flat head attachment,it has a saw, a fire starting flint that actually works, and a shovel that has triple uses. One use is as a chopping axe, a saw, & of course a shovel and a hoe! And it even has two spots to be able to tighten or loosen bolts, of course they would have to be away from any blocking obstacles. And it also has a glass breaker at the end of the handle, a whistle. I believe it has one more uses but it skips my mind at the moment. Obviously this can be used as a weapon in a couple of different ways. Oh yes, it looks like it has a couple of bottle openers. I have yet to use it but because of its sheer girth and mass it’s seems to be heavy duty enough to do extreme jobs and the grooves for screwing the handles on and off seem to be machined very well!