Because we value prospective customers from all over the world, we are proud to offer international shipping services that currently operate in over 200 countries and islands world wide.* While our shipping service is FREE, it is important that you take the time out to read our FULL shipping policy prior to making your purchase. For example, as a Prepare FOUR valued customer living within US, you get to enjoy the exceptional service of purchasing MADE IN USA high quality products that are packaged by hand, shipped from (w/in 3-5 Business Days), manufactured and distributed within the U.S., with a FAST, reliable, FREE SHIPPING service, and a NO MINIMUM PURCHASE policy that requires no additional fees. To receive your packages quicker, WHEREVER APPLICABLE, United States buyers, click to HIGHLIGHT the "SHIPS FROM" USA option. European buyers, please click the "SHIPS FROM" option to HIGHLIGHT the country of your choice (this accommodates and expedites your shipment to be delivered from the pertinent region that is much closer to your area). Keep in mind that some imported products may have longer delivery times than others depending on the supplier's warehouse location. Unless it is noted otherwise (within the product's description) and/or unless the "SHIPS FROM USA” option is available, please be aware (prior to placing your order) that some imported products might have a delivery time of 14-21 business days or longer during an impending crisis or disaster. This does not include unexpected delays due to worldwide holidays. For example, items that ship from Asia during their Chinese New Year may take up to 21 business days between FEBRUARY 4 to 20. *While our store offers the luxury of purchasing products from all over the world-at affordable prices-with WORLDWIDE FREE SHIPPING, we fully understand that delivery times within this context may not be suitable for anyone with an urgent or immediate type of survival planning. That is why we would like to keep you fully informed before you make your purchases. We are working hard to meet all of our customer's needs. Nothing means more to us than bringing our customers great value and friendly service. For this reason, we offer a no-nonsense, transparent shipping policy with no gimmicks (stating an item is “free” then charging you with an outrageous shipping fee-per item-during checkout). We believe you deserve honesty and a transparent way of doing business. That is why we price our items at an affordable price with a lower profit margin to help pay for the cost of shipping ourselves. As a Prepare FOUR valued customer, we are happy to always offer you exceptional service. For more information, click the “Shipping” TAB (in the above Top Menu of our Home Page). We will continue to strive and meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Imported products from warehouses overseas will be shipped by ePacket or EMS depending on the weight and size of the product. Products shipped from our US warehouses are shipped through USPS. For more information, click the “Shipping” TAB (in Home Page, Top Menu). Then, scroll to Tracking Info.
Yes. We provide free shipping to over 200 countries around the world. No minimum purchase is required. This means you can purchase an item for as low as $2 and pay no shipping. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will notify you and let you know.
Once the item has shipped, WE ARE NOT RESPONSIBLE FOR ANY CUSTOM FEES. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive at your country.
Location | *Estimated Shipping Time |
---|---|
United States | 7-10 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time (not including 2-5 days processing time) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item UNOPENED. Otherwise, the shipping cost will be at your expense.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
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I use this on my husband's face and he’s having substantial beard growth.
Amazing product. Have absolutely no complaints about it, everything worked well!
I really like the product so far. I got it to try to help fill in the sides of my beard better. Easy and painless
Technically the logic they say does make sense, but I haven’t seen it working yet, it’s been 2 weeks of use. The handle is plastic which I didn’t like. But I will give it a try.
So far for this price it’s pretty good, using it on my beard and hairline with some oils and rogaine.
I’ve gained some new hairs in an area I had a patch. Not sure if it’s because of this, or the growth oils I used for the beard... Maybe both together but working so far.
My boyfriend has been using this derma roller before applying his beard oil, it’s great! He enjoys it and says it makes a difference.
Easy to handle for use, great price. My husband encouraged me to try as he uses this to stimulate beard growth and loves the results. Been using 2x a week for the past couple of weeks, so far good.
I used a beard roller for the first time. It was rough in the beginning but now it smoothed up a bit. I would suggest going soft while rolling to avoid scratches. For beginners this is definitely recommended, easy to handle and roll.
I got this to try and stimulate beard growth on a couple of patchy areas of my beard. I've been using it twice a week for a couple weeks now, and honestly I think I can already see some new hair coming in. So it seems to be working.
I personally have never heard of a derma roller before. I’ve been trying to fill in the patches on my beard so I head to YouTube for the answers and find this. It’s only been a few days but I can definitely say using this on my face every morning is making a great difference. It’s even helped clear my face a bit. Too early to see changes in beard growth but I’m sure it’ll help if I keep with it.